We are aware that some users are experiencing issues login with the Login with the Facebook app option. This is not related to the app but has something to do with Facebook, rest assured that our team is doing their best to find a prompt solution.


The below steps should work as a temporary workaround:

  1. Uninstall the Facebook app.
  2. On the TONIT start screen, select "Continue with Facebook".
  3. Put in your Facebook credentials manually.

You can always follow our general troubleshooting steps to see if these are a quick fix for this or any other issue. If you think you've found a new issue, please submit a ticket via the in-app function or via support@tonit.com.


Thanks for your help and your understanding, ride safe!